LEARN FROM AYDEN GALEH
OF TRENGO ON HOW TO INTEGRATE ALL MESSAGING CHANNELS IN ONE SINGLE VIEW
(OMNICHANNEL COMMUNICATION PLATFORM)
AYDEN GALEH, THE HEAD OF PRODUCT AT TRENGO,
SHARES HOW TO AUTOMATE CONVERSATIONS AND WORKFLOWS
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WHAT YOU’LL DISCOVER
WHEN FOLLOWING TRENGO'S SUCCESS JOURNEY...
- Background information of Trengo.
- Strategies to map out the right target audience.
- The value of identifying the AH-HA moment of the users.
- Six steps to increase Customer Lifetime Value.
- Communication is the best product development.
- Significance of starting with one solution that solves a customer's pain point.
MEET TRENGO HEAD OF PRODUCT
AYDEN GALEH
Ayden Galeh is Trengo’s Head of Product – an omnichannel communication platform that unifies all messaging channels into one view, making customer communication easy.
This technology-driven platform is leading and reshaping the global business communications industry and over 60 countries with approximately 2,000 active customers.
It helps bring together all the popular platforms like WhatsApp Business, Instagram Direct Messages, and Google Business Messages. In 2020, Trengo got listed in the top ten fastest-growing companies in the Netherlands, according to the FD Gazellen Awards.
ALONG THE WAY, TRENGO HAS ALSO:
- +15% Revenue - help prospects buy your products and turn them into loyal customers.
- +20% Customer satisfaction - deliver excellent customer service anytime, anywhere.
- +25% Faster ticket handle time - Automate repetitive tasks and boost team collaboration.
SOME OF TRENGO'S INTEGRATIONS:
